Workplace Mediation is a voluntary, informal, and confidential conflict management process commonly used to resolve workplace disputes in the early stages of development. This process comprises of a facilitated meeting in an effort to find resolution between the parties confronting workplace conflicts. The process involves a neutral third party who helps the parties in a dispute to reach a mutually acceptable agreement. The Mediator does not make a decision for the parties but rather facilitates communication and negotiation between them. Workplace Mediation can be useful for resolving personal disputes among employees, conflicts between business partners and contract negotiations. There are several ways to resolve employment dismissal disputes. A few of the commonly used options are as follows:
Mediation is a process in which a neutral third party helps the disputants to reach a mutually acceptable agreement. The Mediator does not make a decision for the parties but facilitates communication and negotiation between them towards a resolution.
Negotiation is a process in which the parties involved in the dispute attempt to reach a mutually acceptable agreement. Although this can be done through direct communication among the disputing parties, involvement of a neutral third party such as a Mediator can also be quite helpful in reaching a mutually acceptable resolution.
Litigation is the process of resolving disputes through the court system. It is most commonly known as the most formal and expensive method of dispute resolution. A point of note, if for any reason the Mediation fails, the disputing parties retain the right to pursue resolution through the court system.
Arbitration is a process in which an independent third party, called an Arbitrator, makes a decision that is binding on the parties involved in the dispute. An Arbitrator’s decision is usually final and cannot be appealed.
The choice of method depends on the nature of the dispute and the parties involved. Negotiation and Mediation are often preferred because they are less formal and less expensive than litigation or arbitration. However, if the parties are unable to reach an agreement through negotiation or Mediation, they may choose to exercise other options.
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